Returns & Exchanges
At Brothers in Arms, we stand by the quality of our gear and offer a 30-day window for returns or exchanges on all unworn, unwashed items with original tags attached. Our mission is to ensure you are fully satisfied with your fit and style, providing a seamless process for every member of our community.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Pack Your Gear
Securely place the items in their original packaging, ensuring all hangtags are intact and the product is in its original condition.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt at our warehouse.